Personal Skills, Job Satisfaction, And Productivity In Members Of High Performance Teams

College Teaching Methods & Styles Journal – January 2008 Volume 4, Number 1

AUTHOR:
Patricia Valdés-Flores, CETYS Universidad, Tijuana B.C., México
Javier Arturo Campos-Rodríguez, CAVA Investigación Psicología Integral, Tijuana B.C., México

ABSTRACT:

The intention of the study is to identify the development of personal skills, as well as the increase of job satisfaction and productivity of the employee, as a result of their participation in high performance teams. Volunteered in the study 139 members of self-managed teams belonging to the Production Area, 39 of Operational Administrative teams, 19 members of Cross-Functional teams and 6 of 6-Sigma Projects, all of them belonging to a company of the Maquiladora Industry in Tijuana, B.C., México. The study indicates that 100% of the members of the Production Area teams and the Operational Administrative teams developed some personal skills or increased their satisfaction or productivity as a result of their participation in some kind of self-managed team. In Cross-Functional teams members, the changes took place in the 94.3% of the cases and in the 97% of the 6-Sigma teams’ members. There was also a significant difference found between the results of the four types of self-managed teams studied. This paper provides information to CEOs regarding the importance of the design and the implementation of working programs for self-managed teams; these not only will strengthen the employee achievement of a greater satisfaction and productivity, but will also allow them to develop personal skills.

Key Words: Self-managed teams, job satisfaction, productivity and personal skills.

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